Privacy Policy
Effective Date: 8th August, 2025
1. Introduction
We at Rudisa Woninginrichting N.V. value your privacy and are committed to safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, create an account, or make purchases.
This policy applies to both our online shop (www.rudisawi.com) and activities related to our physical store locations in Suriname.
We may update this policy from time to time, and we encourage you to review it periodically.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Information you provide directly
- When registering an account on our website
- When placing an order
- When completing forms (e.g. contact, support, or returns)
- When subscribing to newsletters or promotional emails
- When communicating with our staff via email, phone, or chat
2.2 Information collected automatically
- IP address, browser type, device information
- Location data (based on your IP or mobile device settings)
- Pages visited, search queries, time spent on the site
- Traffic data, logs, and other communication-related data
2.3 Cookies and tracking
We use cookies to improve the user experience and analyse website performance. These may include:
- Essential cookies (for functionality and security)
- Analytical cookies (for traffic statistics and usage trends)
- Marketing cookies (only if you consent)
You can manage cookie preferences through your browser settings. However, disabling some cookies may affect the functionality of our website.
3. How We Use Your Data
We use the data collected for the following purposes:
- To process your orders and payments
- To deliver products and manage returns or complaints
- To communicate with you about your purchases, account, or support requests
- To personalize your shopping experience
- To send you relevant updates, offers, or promotions (only with your consent)
- To improve the functionality and security of our website
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Contractual necessity: To fulfil your purchase or service request
- Legitimate interests: To improve our service or protect our website
- Legal compliance: To meet our legal or tax obligations
- Consent: When required, especially for marketing communications or non-essential cookies
5. Data Storage and Security
We store your data on secure servers hosted by our service providers. We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss.
- Payment transactions are encrypted and handled by trusted third-party processors.
- Access to your account is protected by a password, which you are responsible for keeping confidential.
- While we implement safeguards, data transmission over the internet cannot be guaranteed 100% secure. You transmit information at your own risk.
6. Sharing of Information
We do not sell your personal information.
We may share your data with:
- Our authorized employees or service providers (e.g. payment processors, delivery companies, IT support)
- Legal authorities, if required by law
- In the event of a business transfer (e.g. sale or merger)
All third parties are contractually obliged to respect your privacy and use your data only for the agreed purpose.
7. International Data Transfers
As we operate in Suriname, your data may be stored or processed within Suriname or in other jurisdictions where our service providers are located. We ensure any cross-border data transfers comply with applicable legal requirements and data protection safeguards.
8. Your Rights
You have the following rights regarding your personal data:
- To access the personal data we hold about you
- To request correction of inaccurate or incomplete data
- To request deletion (where legally permissible)
- To withdraw consent at any time (for marketing or cookies)
- To object to processing under certain conditions
- To lodge a complaint with a data protection authority, if applicable, in your jurisdiction
To exercise these rights, please contact us at [insert contact email or link to privacy contact form].
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of external sites. Please read the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that data has been collected from a child, we will delete it promptly.
11. Contact Information
For any inquiries about this Privacy Policy or the way we process your personal information, please contact us at:
Rudisa Woninginrichting N.V.
Gemenelandsweg 98-100
Paramaribo, Suriname
rudiswon@rudisa.net
(+597) 424-547
(+597) 426-244
